In today's fast-paced business environment, seamless communication is crucial for success. As small businesses strive to maintain competitive edges, they seek solutions that are both cost-effective and efficient. Enter Webex Calling, a renowned cloud calling solution from Cisco that is revolutionising the way businesses communicate. By transitioning from traditional on-premises PBX systems to this globally trusted cloud solution, businesses can enjoy an array of benefits, from integrated collaboration to enhanced security and enterprise-grade performance.
What is Webex Calling?
Webex Calling by Cisco is a cloud-based communication solution designed to replace on-premises PBX systems with a secure, scalable, and reliable alternative. This solution offers an enterprise-grade calling experience, seamlessly integrating with other Webex services such as meetings, messaging, and contact centre functionalities. The platform allows businesses to streamline their communication processes and enhance overall efficiency through a single, cohesive system. Businesses of all sizes can benefit from features like multi-call handling, HD voice quality, and integration with existing Cisco Unified Communications Manager licences, ensuring a smooth transition from traditional systems. Webex Calling supports various intelligent devices, including Cisco IP phones and room systems, to cater to different work environments. With built-in media optimisation, businesses can enjoy reduced bandwidth usage and lower latency, while advanced security measures ensure communication privacy. The availability of centralised administration through the Control Hub makes managing the system straightforward, even for businesses with limited IT resources. This powerful combination of features makes Webex Calling an ideal solution for small businesses looking to upgrade their communication infrastructure.
Integrated Collaboration is at the heart of this Webex & Webex Calling
Webex Calling excels in integrating various communication tools within a single application, facilitating seamless management of calls, meetings, messaging, and more. This unified interface ensures a consistent and intuitive user experience, empowering employees to collaborate efficiently without the inconvenience of switching between multiple platforms. By streamlining workflows, Webex Calling enhances operational efficiency and boosts productivity. The platform's collaborative features are designed to adapt to various business needs, enabling teams to work together more effectively, whether they are in the office or remote. With capabilities such as real-time polling, asynchronous video, and event management, Webex Calling offers comprehensive solutions that cater to diverse communication requirements. This level of integration not only simplifies communication processes but also supports a more agile and responsive working environment, essential for maintaining a competitive edge in today’s dynamic market.
Supported devices
Cisco's Webex Calling supports a comprehensive range of devices, catering to diverse work environments. Whether it's Cisco IP phones, mobile devices, or room systems, there's a solution tailored to every workspace. One standout feature is proximity awareness between the Webex App and Webex video devices, which ensures smooth transitions and uninterrupted communication. Additionally, seamless call hand-offs between devices enable employees to switch effortlessly from one device to another without dropping the call. The system is designed to enhance productivity, whether employees are working from the office or remotely. With extension and PSTN dialling capabilities, Webex Calling ensures that all communication needs are met efficiently. Cisco’s devices also support advanced features like HD Voice noise removal and hot desking, making them versatile for various business requirements. The wide range of supported devices ensures that businesses can choose the most appropriate tools to optimise their communication infrastructure.
Exceptional Control with Centralised Administration
Webex Calling empowers businesses with exceptional control through its robust Control Hub, a centralised administration console designed to streamline the management of communication systems. This intuitive tool offers comprehensive service management, enabling businesses to efficiently monitor and optimise their communication infrastructure. Advanced analytics and troubleshooting capabilities provide valuable insights into system performance, allowing for proactive issue resolution and informed decision-making.
The Control Hub’s user-friendly interface simplifies the administration process, making it accessible even for those with limited technical expertise. Administrators can easily manage users, devices, and services from a single pane of glass, reducing the complexity associated with maintaining multiple communication platforms. This centralised approach ensures that all aspects of the communication system are integrated and synchronised, enhancing overall operational efficiency.
In addition to its powerful management features, the Control Hub facilitates smooth migration from legacy PBX systems. Businesses can extend their existing systems with enhanced routing and dial plans, ensuring a seamless transition to Webex Calling. The ability to incorporate legacy equipment into the new setup minimises disruption and protects previous investments, providing a cost-effective pathway to modernising communication infrastructure.
Webex Calling’s Control Hub also supports advanced security settings, ensuring that administrators can enforce compliance and protect sensitive information. This centralised administration tool not only simplifies management but also enhances security and efficiency, making it an indispensable asset for businesses looking to modernise and optimise their communication systems.
Webex Calling's security and privacy features are meticulously embedded into its design, ensuring robust protection for all communications. By providing secure default settings from the outset, businesses can immediately begin utilising the platform without the need for intricate configurations. This not only saves time but also mitigates potential security risks associated with initial setup. Webex Calling further complies with stringent regulatory requirements, including U.S. emergency calling regulations through Nomadic E911 with dynamic location support. This ensures that businesses are well-equipped to meet legal standards while maintaining optimal security.
Cisco's legendary end-to-end security protocols are a hallmark of Webex Calling, encompassing advanced encryption methods to safeguard all signalling and media on Cisco endpoints and calling clients. Additionally, the platform's built-in media optimisation reduces bandwidth usage and latency, contributing to a secure and efficient communication environment. With optional private and dedicated peering connections, businesses can achieve enhanced quality and security for both calling and meeting traffic. These comprehensive security measures ensure that all communications remain confidential and protected against potential threats, providing businesses with the confidence to focus on their core operations without concern for data breaches or unauthorised access.
Security and Privacy Built-In
Webex Calling's security and privacy features are meticulously embedded into its design, ensuring robust protection for all communications. By providing secure default settings from the outset, businesses can immediately begin utilising the platform without the need for intricate configurations. This not only saves time but also mitigates potential security risks associated with initial setup. Webex Calling further complies with stringent regulatory requirements, including U.S. emergency calling regulations through Nomadic E911 with dynamic location support. This ensures that businesses are well-equipped to meet legal standards while maintaining optimal security.
Cisco's legendary end-to-end security protocols are a hallmark of Webex Calling, encompassing advanced encryption methods to safeguard all signalling and media on Cisco endpoints and calling clients. Additionally, the platform's built-in media optimisation reduces bandwidth usage and latency, contributing to a secure and efficient communication environment. With optional private and dedicated peering connections, businesses can achieve enhanced quality and security for both calling and meeting traffic. These comprehensive security measures ensure that all communications remain confidential and protected against potential threats, providing businesses with the confidence to focus on their core operations without concern for data breaches or unauthorised access.
Partner with PWN to get access to wholesale Webex Calling
Partnering with Partner Wholesale Networks (PWN) unlocks access to Cisco’s powerful Webex Calling solution at a wholesale level, allowing your business to benefit from a globally trusted communication platform with enhanced affordability. By leveraging PWN’s expertise, you gain the advantage of a streamlined deployment process, ensuring that your transition to Webex Calling is smooth and efficient.
PWN offers comprehensive support tailored to the specific needs of your business, helping you maximise the potential of Webex Calling. Their team of experts will assist in customising the solution to fit your unique requirements, ensuring that you get the most out of the platform's extensive features. From intelligent devices to seamless integration with existing systems, PWN ensures that your communication infrastructure is optimised for performance and reliability.
In addition to superior technical support, partnering with PWN provides the opportunity for cost savings through wholesale pricing. This allows small businesses to access enterprise-grade communication solutions without the prohibitive costs typically associated with such technology. With PWN, you can scale your communication capabilities as your business grows, ensuring that you are always equipped to meet the demands of a dynamic market.
Choose PWN for your Webex Calling needs and experience a partnership that prioritises your business’s success, offering expert guidance, dedicated support, and competitive pricing. With PWN and Webex Calling, you can enhance your communication infrastructure, boost productivity, and drive growth.
To find out more about how your business can improve your wholesale telecommunications product range for your customers and provide a telecommunication solution that includes Webex Calling, please get in contact with the Partner Wholesale Networks team.
