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Elevate your customers voice experience with Webex Calling & Partner Wholesale Networks

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 Business-grade voice without the hassle 
The ultimate wholesale business phone solution, to keep your team communicating.

Discover how Webex Calling, a cloud-based phone system for businesses of all sizes, can transform your telecommunications retail business. Partner Wholesale Networks offers you a seamless and cost-effective solution, freeing you and your customers from the complexities of on-premises phone systems.

Webex Calling offers all the essential business calling capabilities your customers are likely to need, without the worry about the expense and complexity of managing a phone system infrastructure on-premises.

Focus on what matters most, and let us handle Webex & Webex Calling for you.

Cisco Webex Free Account
Easy cloud management with Webex Calling

Webex Calling is easy and intuitive to provision, manage, and set up for both the service provider & your customers.

The Control Hub provides a simple interface for IT to make changes, and a self-care portal means users can handle basic settings and preferences for themselves.d through a local gateway or the cloud.

Cisco Webex Managed Account
The Webex security and privacy difference.

 Protect your business with Webex Calling’s encrypted registration, activation, call signaling, voicemail, and media streams.

Rest assured knowing that management is also secure, with encrypted administrative and end-user interfaces, ensuring your communications are protected against potential threats.

Cisco Webex Managed Account
Enhanced experience for mobile phones & other devices

Make and receive calls with the Webex App on your desktop and mobile devices.

Become more productive with messaging, screen and file sharing, and complete meetings capabilities now available from anywhere.

Cisco Webex Managed Account
Comprehensive PBX capabilities designed for business & enterprise.

Welcome callers with a virtual receptionist and personalised voice mailboxes.

Make calls with extension numbers, direct inward dialing (DID) numbers, or directory-based dialing.

Features & Benefits

Routing, Voice Queues & Caller Greetings
  • Voice queues deliver a complete call center experience and are included with Webex Calling out of the box, for no additional fee.

  • Greet callers with welcome and personable messages that can be customized with holiday and night schedules, forwarding rules, and announcements.

  • Eliminate frustrating wait times by providing callers with an estimated wait time and easy options to request a call back.

  • Select from flexible priority or skills-based routing options to quickly direct callers to available agents.

Exceptional experience for staff/agents
  • Elevate any Webex Calling user to deliver exceptional customer experience with tools built in to the Webex App. Select queues, lines, and make every call more productive with CRM-integrated screen pops.

  • Manage high call volume across multiple lines and queues from the multi call window, a compact window that's always available when you need it.

  • Empower Teams users to enhance the customer experience with our native Webex Calling integration. Access Webex Calling tools directly from the Teams interface, and manage lines and queues from the multi call window.


The cloud-calling features you need
  • Get peace of mind knowing that Cisco-grade security was built into Webex from the ground up to protect your corporate data and privacy at every turn.

  • Avoid business disruption for your teams and customers with redundant data centers around the globe continuously providing superior cloud availability.

  • Deploy calling capabilities that meet local regulations and compliance requirements for all markets served, giving everyone around the world the ability to connect.

  • Make every conversation crystal clear with our industry-first HD Voice technology that eliminates background noise and improves audio quality on both ends of the call, so you can focus on what matters.

Part of a complete collaboration solution

Cisco Webex Free Account
Cisco IP Phone 7800 Series

Affordable single and multiline models for workers, conference, shared, and lobby areas.

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Cisco Webex Free Account
Cisco IP Phone 8800 Series

Color LCD displays, gigabit Ethernet, Wi-Fi, Bluetooth, USB, and HD video calling models.

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Cisco Webex Free Account
Cisco ATA Series

One-port, handset-to-Ethernet adapter that connects one analog device to the cloud-based phone system.

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Cisco Webex Free Account
Webex App

One easy-to-use app to call, meet, message, and get work done.

Find out more

Give us a shot.

Contact us to find out more about Webex or other Partner Wholesale Networks business continuity products
“Partner Wholesale delivers a smorgasbord of products at competitive prices, presented on one bill”
Steven
Director - Telergie

Common Questions about Webex Calling

Build a successful telco business & reap the rewards